Hello, I am writing to you regarding a problem with the job queue in my HADDOCK web portal workspace. So far, I have been uploading jobs that have been completed in a relatively short time (between 1 and 2 days). My current problem is that in the last few days I have re-uploaded some jobs with the same proteins that I have been working with, but as of today there have already been days where they have remained in the “Queued” status but have not gone to the “Running” status. I have tried deleting the same jobs and uploading them again, but the same thing keeps happening.
I have also tried running a test with other similar proteins and I have not had this problem and they have run to completion. My question is, is it normal that my current jobs are still in “Queued” status and I should just wait for the analysis to start or is there an error with my protein inputs that I should correct?
Thanks in advance.