Unable to submit a new job — account not activated

HADDOCK
1

Hello HADDOCK support team,

I can log in to the HADDOCK web portal at HADDOCK Web Server, but it displays “Your account has not been activated yet.” When I click “Submit a new job,” I am returned to the home page instead of the submission form.

Could you help me check the activation status and advise whether email verification or any additional registration information is required? I can provide my registered email privately.

Thank you.

2

All account have been activated (this is a manual step - the email is indeed confusing).