Hello,
I registered on the WeNMR portal and received the e-mail “Your HADDOCK
account is now active, welcome to the platform!”. However, when I log in to
the HADDOCK web server ( HADDOCK Web Server ) the
following banner is always displayed:
“Your account has not been activated yet, you won’t be able to use the
services until it is activated.”
As a result I cannot submit a docking job: clicking “Submit” always
redirects me back to the WeNMR portal “Services” page in a loop.
Already tried: logging out and back in, incognito window, a different
browser, clearing cookies, and clicking “Go to service” again.
Registered e-mail: 18332008013@163.com
Username: Lily
Could you please activate my account manually? Thank you very much.
Best regards,
Lily