Runs submitted over 21 hours ago but the status says the job is still "Queued", and progress is still 0%

HADDOCK
1

Hello.
I submitted three runs yesterday (around 21 hours ago). The proteins are fairly large (around 450 and 300 aas), however, I have ran jobs on these proteins previously before and had gotten results in a few hours. This time however, I ran three jobs simultaneously with the WT protein and two mutants. I figure this is the reason why it’s not progressing further? I am not sure if a user should submit multiple jobs at one time. If so, do I have the option of cancelling the runs and submitting one job at a time?

Kindly requesting your help.

2

I came on the forum to check the same thing. My has been stuck on queued for over 24 hours as well. Might be something wrong with hadock

3

Hi. If that were the case, I feel we’d be seeing way more comments about this on the forum. I think this might be an individual/situational issue. Did you submit a single job or multiple ones?

4

There seems to be issue with the grid backend, which is limiting our throughput. Something outside our direct control.
So be patient.

5

I guess that’s true.

I submitted quite a few jobs within a short period. I didn’t have a problem with it before though, but I only recently got guru mode activated and am planning to run random sampling with a Passaic surface on the ligand

Shaunak via BioExcel <notifications@bioexcel.discoursemail.com> 于 2023年3月17日周五 下午8:30写道：

6

I submitted a job about a day ago but the status shows that it is still Queued. this has never happened to me before and udually the run is done in a few hours

7

Yes, I got my results. Thank you!