Result page not loading in CPORT

Hi, I’m trying to run a job in CPORT, but after inputing my PDB file and clicking on ‘submit’ the result page seems to browse for forever. What could be the solution for this issue?

Hi there

I just tested with a PDB entry (1CRN) and it worked fine.

What are you predicting?
Make sure to exclude any non protein components to avoid problems

I am predicting active and passive residues in a protein receptor. Fixed my pdb file and the issue was resolved.
Thanks a bunch for your suggestion.