hi
I have submitted a job a few times this evening (to HADDOCK 2.4) and nothing seems to happen after hitting the submit button (except for being asked if it’s COVID research). I don’t receive an email and nothing comes up on the screen saying that a job has been submitted. It’s been a year or so since I last used the server so perhaps I’ve missed something. It’s a job with two proteins and a single .tbl file of unambiguous restraints. The restraints look like this:
assign (segid A and resid 1422 and name ca)
(segid B and resid 634 and name ca) 30.0 30.0 0.0
assign (segid A and resid 1422 and name ca)
(segid B and resid 696 and name ca) 30.0 30.0 0.0
I’ve tried saying yes or no to the covid question. Either way, I get no error but then no indication that anything has happened (except that the submit button disappears).
Version 2.2 seems to handle the same proteins and restraints OK and executes a run.
The chains are slightly unusual in that there are breaks in the sequence of each one (the numbering is non-continuous). I don’t know if that is causing a problem for 2.4.
Joel
Just tried another browser (with cleared cache, history etc). No joy. Also tried some files from last year that I successfully ran on the same server and had no joy there either. Same outcome. I get to the final submission page, click submit, it asks me about COVID, I select an answer and then it take me back to the same page with no messages of any sort, either at the bottom or the top of the screen (see below). 2.2 still working though, even for these new files I haven’t run before… If all is well at your end, it must be something at my end. I will try submitting from another computer.
Could you please try the submission once again but with the browser console open and see if any error pops up there? In Firefox the console is found on Tools > Web Developer > Toggle Tools > Console
Thanks for the suggestion. I did this and got the following error (in Chrome):
However, I also tried Firefox (had only tried Chrome and Edge before), and it submits fine with no errors in the console…
Hope that’s helpful? I can keep using Firefox, so that’s OK on my end.
Thanks
Joel
I would like to ask if the web-server of HADDOCK2.2 is down in the last few days?
I submitted a bunch of jobs for the advanced refinement on the 19th of October 2023 and got emails that the submissions were added to the queue, but never received emails that they have finished, although usually refinement of such small complexes is finished within a few hours.
Moreover, I have submitted one structure on 21st and one on the 23rd of October, got an immediate notification that the data was received but did not get an email that the job was added to the queue or that the job was finished.
