Error submitting HADDOCK 2.4 runs

HADDOCK
1

Hello! I have been getting an error when I try to submit runs in HADDOCK 2.4, even on runs that use the exact same input PDBs and .tbl files that I have used successfully before. After I hit the submit button, I get the notification of “Error preparing HADDOCK simulation, please check your input data.” Don’t know if any one else is encountering this or not…

2

An update of the server had resulted in some feature when submitting an ensemble. This should be fixed now.

So if you were submitting an ensemble please try again

3

I’ve tried with and without the ensemble. Runs were working just fine with and without as of Sept 27th. After that I haven’t been able to get any docking to go.

4

There are runs going through fine.

What kind of system are you docking?

And runID you can share?

Without more info we can’t do anything

5

Hi! I meet the same issue for my new run and after I rerun the old and successful docking, I still get the error above.
I am docking a protein-RNA complex with another protein and both inputs are edited as a single chain.
RunID: 178285 I shared is the previous and successful run on 09/27/2022.

Thank you,
Jianchao

6

Thanks for reporting the error, we will investigate what can be the issue.

7

Hi! In case it helps, one of my successful runs that now gets the error above upon submission was RunID: 178313. -Marella

1 Like
8

thanks @marellacanny that does help a lot, I’ll let you know once I find and fix the bug :beetle:

9

@marellacanny @Jianchao I’ve applied several patches to the server - could you please try to submit again and let me know if the issues are fixed?:mechanic:t4:

10

Yay! I was able to successfully submit two jobs and my lab mate submitted a couple of jobs on a different project. I will report back if the runs fail, but otherwise we are back in business! Thanks!

1 Like
11

Yes. I also could submit my new job this time and the run was finished successfully. Thanks for your help!

1 Like
12

Nice!!

Let us know if you run in any other issues and happy Haddocking :smiley:

13

hello!
Upon trying to access the haddock web server and trying to submit a job, we have encountered an error and can’t submit the request. The error is shown below:

image
image1599×353 16.3 KB

Is this a problem on my end or are the servers really unavailable at the moment?

14

Thanks for reporting this @jinelle, yes indeed there was a small issue with it. I’ve solved it and re-started the server, please try again! :mechanic:t4: