Unusually long DisVis queue times

DISVIS
1

Hi,

I am waiting on the results for 2 DisVis jobs (jiH_3LXQ3oY3 & jiH_3LXQ2FB5), which were submitted to your server early on Friday. I usually find the results completed within 1 hour, whereas these jobs are still listed as “in queue”. Are these kind of wait times expected (I have never had jobs take more than a few hours without an error before)?

Thanks,
Kat

2

I could not find such runs in the server, could you try running it again?

3

Hi Rodrigo,

I have tried resubmitting one under the name jiH_3L+awxfn

Can you check if this job has been correctly submitted to the queue?

Kat

4

There was indeed an issue in the server that should have been resolved now, please try (yet) again!

5

I have tried to submit a few jobs to DISVIS since yesterdat, but in all cases the job is always stated as “QUEUED”. I have tried again a few moments ago, and I noticed that I also failed to receive any emails confirming that my jobs had be succesfully submitted. My job names are 6R48 and novo6R48

6

We have some technical issues early this week and there is a large backlog of jobs to finish, this is why its taking longer than expected.

If you are in a hurry you can try using the command-line version of DisVis, we hope that the queue is cleared in the coming days! :construction_worker_man: