I am reaching out to ask if anyone has had issues with submitting a ProABC-2 using the webserver. Normally these jobs have taken under an hour; however. my most recent runs have not completed after 5 hours. I’ve tried submitting the job on multiple browsers and computers. but the result is still the same.
I realize 5 hours isn’t a long time relative to other processes; however, I am in a crunch period right now so any help would be appreciated.
Thanks for reporting this, indeed there was a small issue with the execution of the jobs. I’ve applied a patch that should have fixed it.
If you need to submit a large volume of runs, please send us an e-mail and we can arrange access to an API for high-troughput submissions.
Hope the crunch is over soon! (:
Thank you so much, it’s working like a charm now!
I appreciate the offer but for now going 1 by 1 manually is just fine. Have a great day!
Glad to hear! Please let us know if you encounter any other issues