Got no error mail

I try to dock proteins using the multibody interface, but got an error:

Status: ERROR

There was an error in the processing of the data. Your have been notified by email about the possible cause.

A solution to your problem might possibly be found in ask.bioexcel.eu

So far so good, but I would like to check, what could be the possible cause, but I did not recive any mail at all.

Could this be a problem with the internal mail filters of my university (because we also dont have a spam folder)?

Thx for your help

Check your spam folder.

Check your email in your registration page on the server (eventually changed it)