# Webserver issues? **URL:** \ **Category:** HADDOCK\ **Created:** [May 27, 2020, 11:02am UTC](https://ask.bioexcel.eu/t/webserver-issues/2041 "2020-05-27T11:02:42Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![bgbobayd](https://avatars.discourse-cdn.com/v4/letter/b/73ab20/32.png) [@bgbobayd](https://ask.bioexcel.eu/u/bgbobayd)\ **Post date:** [May 27, 2020, 11:02am UTC](https://ask.bioexcel.eu/t/webserver-issues/2041/1 "2020-05-27T11:02:42Z")
Good morning - [https://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/8100685378/A64\_TGMV/](https://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/8100685378/A64_TGMV/) [https://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/8100685378/A84\_TGMV/](https://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/8100685378/A84_TGMV/) Everything was working fine for a few days and now I see this error: Queue command failed, retrying in 1920 seconds QUEUE\_DOWN /cm/shared/apps/torque/4.2.2/bin/qsub: Permission denied. Queue command failed, retrying in 1920 seconds Exception in thread Thread-107: Traceback (most recent call last): File “/home/software/others/python-2.7.14/lib/python2.7/threading.py”, line 801, in \_\_bootstrap\_inner self.run() File “/home/software/others/python-2.7.14/lib/python2.7/threading.py”, line 754, in run self.\_\_target(\*self.\_\_args, \*\*self.\_\_kwargs) File “/home/enmr/software/haddock2.2/Haddock/Main/QueueThread.py”, line 16, in runqueuecommand if failures == 8: raise HaddockError(“Your queue command is not working”) HaddockError: Your queue command is not working Best, Ben ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [May 27, 2020, 11:23am UTC](https://ask.bioexcel.eu/t/webserver-issues/2041/2 "2020-05-27T11:23:39Z")
Should be proceeding again