# PRODIGY error - "unable to submit job"

**URL:** <https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341>\
**Category:** PRODIGY\
**Created:** [November 18, 2021, 10:36am UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341 "2021-11-18T10:36:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![thaileonglai](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thaileonglai](https://ask.bioexcel.eu/u/thaileonglai)\
**Post date:** [November 18, 2021, 10:36am UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341/1 "2021-11-18T10:36:49Z")

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Hi. I was trying to use PRODIGY to predict the binding affinity and stability of the protein-peptide complex docked previously using HADDOCK 2.4.

After I uploaded the docked complex to PRODIGY ([Prodigy Webserver](https://bianca.science.uu.nl/prodigy/)), I got the error, “unable to submit job”. May I know how to troubleshoot this error? Thank you.

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [November 18, 2021, 4:01pm UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341/2 "2021-11-18T16:01:06Z")

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Did you try again?

I don’t see issues on server - the example loads fine.

Check your PDB file.

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**Author:** ![thaileonglai](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thaileonglai](https://ask.bioexcel.eu/u/thaileonglai)\
**Post date:** [November 19, 2021, 3:08am UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341/3 "2021-11-19T03:08:10Z")

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Thank you for reply, Professor Bonvin.

Yes, I did retry for many days already.

May I know which part should be checked? I suppose there would not be a problem since it’s downloaded as the docking result generated using HADDOCK?

Thank you.

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [November 19, 2021, 8:47am UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341/4 "2021-11-19T08:47:17Z")

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Can you share the PDB file you are trying to upload?

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**Author:** ![thaileonglai](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thaileonglai](https://ask.bioexcel.eu/u/thaileonglai)\
**Post date:** [November 19, 2021, 10:58am UTC](https://ask.bioexcel.eu/t/prodigy-error-unable-to-submit-job/3341/5 "2021-11-19T10:58:02Z")

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Sure, Professor Bonvin. I sent you an email. Thank you!