# Problem in visualizing residues in Haddock2.4

**URL:** <https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220>\
**Category:** HADDOCK\
**Created:** [March 25, 2023, 10:57am UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220 "2023-03-25T10:57:40Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![chiarel97](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@chiarel97](https://ask.bioexcel.eu/u/chiarel97)\
**Post date:** [March 25, 2023, 10:57am UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/1 "2023-03-25T10:57:40Z")

</div>

Good Morning, I’m Chiara La Guidara, a Master Student in Chemistry of University of Florence and I’m trying to run Haddock on two molecules. In the section **Input parameteres** , after I added the active and Passive reisdues, I clicked on **“visualize residues”** , but nothing appaered, as also shown in the image. I have the level of expert, but I don’t really understand which is the problem. Can you kindly help me?

 ![problem](https://europe1.discourse-cdn.com/flex013/uploads/bioexcel/original/1X/6dff7c90c4155e3fe0f7de07081767b9a730cdd0.png)

The HADDOCK category is meant to discuss any HADDOCK-related issue. For general information about HADDOCK refer to [HADDOCK – Bonvin Lab](http://www.bonvinlab.org/software/haddock2.4)

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [March 25, 2023, 11:54am UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/2 "2023-03-25T11:54:28Z")

</div>

We are aware of this issue. Hopefully soon fixed.

---

<div class="post-metadata">

**Author:** ![chiarel97](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@chiarel97](https://ask.bioexcel.eu/u/chiarel97)\
**Post date:** [March 25, 2023, 1:06pm UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/3 "2023-03-25T13:06:55Z")

</div>

How many days it will take?

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [March 25, 2023, 1:34pm UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/4 "2023-03-25T13:34:59Z")

</div>

Can’t tell at this time. Most likely will be fixed coming week.

But you can easily visualise residues, e.g. in Pymol. Several of our online tutorials demonstrate how to do that.

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [March 27, 2023, 4:00pm UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/5 "2023-03-27T16:00:30Z")

</div>

Actually it is already fixed!

---

<div class="post-metadata">

**Author:** ![honoratorv](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/honoratorv/32/672_2.png) [@honoratorv](https://ask.bioexcel.eu/u/honoratorv)\
**Post date:** [March 28, 2023, 8:22am UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/6 "2023-03-28T08:22:26Z")

</div>

Thanks for pointing out this issue - I’ve applied a patch yesterday that should have fixed it. Please check again and let me know if it works for you. 🧑🏽‍🔧

---

<div class="post-metadata">

**Author:** ![chiarel97](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@chiarel97](https://ask.bioexcel.eu/u/chiarel97)\
**Post date:** [March 28, 2023, 12:34pm UTC](https://ask.bioexcel.eu/t/problem-in-visualizing-residues-in-haddock2-4/4220/7 "2023-03-28T12:34:08Z")

</div>

Yes I confirm this.

Thank you for the help.