# Problem in submitting a new job **URL:** \ **Category:** HADDOCK\ **Created:** [October 10, 2026, 8:21am UTC](https://ask.bioexcel.eu/t/problem-in-submitting-a-new-job/6288 "2026-10-10T08:21:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![mengzekun22](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@mengzekun22](https://ask.bioexcel.eu/u/mengzekun22)\ **Post date:** [October 10, 2026, 8:21am UTC](https://ask.bioexcel.eu/t/problem-in-submitting-a-new-job/6288/1 "2026-10-10T08:21:49Z")
Dear HADDOCK Development Team, I hope this message finds you well. My name is Zekun Meng, a student from Henan Agriculture University. I am currently conducting fundamental research on protein-antibody interaction and structural docking. I have registered an account with the email address [mengzekun22@163.com](mailto:mengzekun22@163.com). And confirmed the email. However when I attempt to submit a job, the page keeps redirecting to the homepage. I wonder if my account has not been activated .I would be appreciated it if you could offer any assistance. Thank you for your time and support. Looking forward to your reply. Best regards, Zekun Meng ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [October 10, 2026, 8:42am UTC](https://ask.bioexcel.eu/t/problem-in-submitting-a-new-job/6288/2 "2026-10-10T08:42:53Z")
activation for HADDOCK usage requires a manual step from our side (for user not using an academic email) - should now be active. ---
**Author:** ![mengzekun22](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@mengzekun22](https://ask.bioexcel.eu/u/mengzekun22)\ **Post date:** [October 10, 2026, 8:54am UTC](https://ask.bioexcel.eu/t/problem-in-submitting-a-new-job/6288/3 "2026-10-10T08:54:32Z")
Thank you for your help!😃