# PDB error when uploaded

**URL:** https://ask.bioexcel.eu/t/pdb-error-when-uploaded/2535
**Category:** Uncategorized
**Created:** [November 6, 2020, 1:52pm UTC](https://ask.bioexcel.eu/t/pdb-error-when-uploaded/2535 "2020-11-06T13:52:01Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![hungmai1984](https://avatars.discourse-cdn.com/v4/letter/h/e47c2d/32.png) [@hungmai1984](https://ask.bioexcel.eu/u/hungmai1984)
#### Post date: [November 6, 2020, 1:52pm UTC](https://ask.bioexcel.eu/t/pdb-error-when-uploaded/2535/1 "2020-11-06T13:52:01Z")

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Hello,  
I am a new person in protein-protein docking. I have a problem when I upload pdb file.  
The server said Error in PDB file.  
“Issue when parsing the PDB file at line **7228**.  
Your PDB contains an elemental ion ZN without specified charge” I do not know how to solve it  
Thank you

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<div class="post-metadata">

### Author: ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)
#### Post date: [November 9, 2020, 4:11pm UTC](https://ask.bioexcel.eu/t/pdb-error-when-uploaded/2535/2 "2020-11-09T16:11:23Z")

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Hi there - this is a classical error, which has been answered many times already 🙂  
Note that this forum is searchable. E.g.: [Zn2+ issues help needed :)](https://ask.bioexcel.eu/t/zn2-issues-help-needed/1871/2)

The information about how to define properly ions is also available at:

> **[HADDOCK Web Server - Settings](https://wenmr.science.uu.nl/haddock2.4/library)**
