# Lost conncetion to Haddock2.4

**URL:** <https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641>\
**Category:** Uncategorized\
**Created:** [November 24, 2020, 12:56pm UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641 "2020-11-24T12:56:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ladimafakher](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@ladimafakher](https://ask.bioexcel.eu/u/ladimafakher)\
**Post date:** [November 24, 2020, 12:56pm UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641/1 "2020-11-24T12:56:34Z")

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hello  
I could not connect to the haddck2.4 webserver. what is the problem? because 4 hours ago I could connect to it.

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [November 24, 2020, 1:18pm UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641/2 "2020-11-24T13:18:09Z")

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Be patient - some hardware work today - the interruption should be short (if Murphy does not play tricks on us…).

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**Author:** ![ladimafakher](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@ladimafakher](https://ask.bioexcel.eu/u/ladimafakher)\
**Post date:** [November 24, 2020, 3:00pm UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641/3 "2020-11-24T15:00:04Z")

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thanks. i am waiting.

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**Author:** ![Marija](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/marija/32/278_2.png) [@Marija](https://ask.bioexcel.eu/u/Marija)\
**Post date:** [November 26, 2020, 9:38am UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641/4 "2020-11-26T09:38:38Z")

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Dear Professor Bonvin,

I have a similar question about HADDOCK2.2, I do not get any results since almost two days.  
Would you suggest to resubmit the jobs or there are still some issues with the hardware and the jobs are just pending?

Thank you very much for your time.

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [November 26, 2020, 9:50am UTC](https://ask.bioexcel.eu/t/lost-conncetion-to-haddock2-4/2641/5 "2020-11-26T09:50:42Z")

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Hi Marija

We have been in the process up updating some hardware.  
On top of that the entire campus had a major electrical outage yesterday which has affected also our infrastructure (the main components are of course on emergency power, but still).

Things should be returning to normal.
