# Job stuck on processing

**URL:** https://ask.bioexcel.eu/t/job-stuck-on-processing/3759
**Category:** HADDOCK
**Created:** [June 15, 2022, 1:09am UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759 "2022-06-15T01:09:47Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![tcblue](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tcblue/32/654_2.png) [@tcblue](https://ask.bioexcel.eu/u/tcblue)
#### Post date: [June 15, 2022, 1:09am UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/1 "2022-06-15T01:09:47Z")

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Hello,

My job has been processing for days. I’m used to it submitting in a few minutes. This run is a rerun of a docking run I had previously run and it is stuck on the processing screen. Can I please get help with this, please?

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### Author: ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)
#### Post date: [June 15, 2022, 5:20am UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/2 "2022-06-15T05:20:07Z")

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Our servers have been under attack the last couple of days, next to cooling and grid problems… could be due to that so be patient.

Which server are you accessing?  
This stuck in processing comment seems related to the old 2.2 server?

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### Author: ![tcblue](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tcblue/32/654_2.png) [@tcblue](https://ask.bioexcel.eu/u/tcblue)
#### Post date: [June 15, 2022, 2:56pm UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/3 "2022-06-15T14:56:16Z")

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It was 2.2 guru server side. Thank you for your reply I really your time.

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### Author: ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)
#### Post date: [June 15, 2022, 3:07pm UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/4 "2022-06-15T15:07:44Z")

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Best is to submit again

And/or switch to using the 2.4 server 🙂

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### Author: ![jinelle](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jinelle](https://ask.bioexcel.eu/u/jinelle)
#### Post date: [November 11, 2022, 3:40am UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/5 "2022-11-11T03:40:17Z")

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Hello! I’ve been experiencing the same problem, I am using the 2.4 server and submitted the job from yesterday and the other day but they seem to be stuck at processing. One job I sent is already running but it’s been two days and there are still no results. Can I please get some help? ☹

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### Author: ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)
#### Post date: [November 11, 2022, 6:12am UTC](https://ask.bioexcel.eu/t/job-stuck-on-processing/3759/6 "2022-11-11T06:12:40Z")

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The server is simply extremely busy and there is a long queue of jobs

And processed=queued
