# Job is still processing

**URL:** <https://ask.bioexcel.eu/t/job-is-still-processing/2317>\
**Category:** HADDOCK\
**Created:** [July 11, 2020, 6:28pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317 "2020-07-11T18:28:41Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![ye3373391](https://avatars.discourse-cdn.com/v4/letter/y/bc8723/32.png) [@ye3373391](https://ask.bioexcel.eu/u/ye3373391)\
**Post date:** [July 11, 2020, 6:28pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/1 "2020-07-11T18:28:41Z")

</div>

Hi,

I was using the easy interface in haddock 2.2 yesterday, but the job is still processing. Usually, I would receive e-mail soon after uploading. And I think there is no problem about my submission (Because I did the same a while ago). So I’d like to know what is wrong about my job or if it’s because of the busy server.

Zhenhao

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [July 11, 2020, 7:11pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/2 "2020-07-11T19:11:57Z")

</div>

Did you refresh your browser?

If still processing then clearly something went wrong. You might try again.  
If the problem persists then something is off with the system you are submitting

---

<div class="post-metadata">

**Author:** ![ye3373391](https://avatars.discourse-cdn.com/v4/letter/y/bc8723/32.png) [@ye3373391](https://ask.bioexcel.eu/u/ye3373391)\
**Post date:** [July 11, 2020, 7:25pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/3 "2020-07-11T19:25:09Z")

</div>

Actually I have tried four times. And I even created a new account today to submit the job… They are all processing.

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [July 11, 2020, 7:43pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/4 "2020-07-11T19:43:43Z")

</div>

Something was wrong on the server.

Can you try again?

---

<div class="post-metadata">

**Author:** ![ye3373391](https://avatars.discourse-cdn.com/v4/letter/y/bc8723/32.png) [@ye3373391](https://ask.bioexcel.eu/u/ye3373391)\
**Post date:** [July 11, 2020, 7:52pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/5 "2020-07-11T19:52:13Z")

</div>

I submitted the E2A-HPr demo with the parameters from tutorials. But it is still processing:  
[http://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/5985112362/E2A-HPr-demo/](http://alcazar.science.uu.nl/serviceresults/HADDOCK2.2/5985112362/E2A-HPr-demo/)

And also, I don’t receive any e-mail about the job.

---

<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [July 11, 2020, 8:03pm UTC](https://ask.bioexcel.eu/t/job-is-still-processing/2317/6 "2020-07-11T20:03:48Z")

</div>

We do have a problem… Investigating.

You might try instead to submit to the 2.4 web server at: wenmr.science.uu.nl/haddock2.4