# Is MDWEB working?

**URL:** <https://ask.bioexcel.eu/t/is-mdweb-working/2834>\
**Category:** MDWeb\
**Created:** [March 5, 2021, 3:26pm UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834 "2021-03-05T15:26:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![s8nasing](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@s8nasing](https://ask.bioexcel.eu/u/s8nasing)\
**Post date:** [March 5, 2021, 3:26pm UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834/1 "2021-03-05T15:26:19Z")

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Hii,  
I am trying to generate the simulation files by running NAMD full setup but It’s showing “workflow in queue waiting for free processor”. The thing is I have submittied the job on 1st march, it’s already been 5 days and it’s still in queue. I am having this problem even before that and I have already tried to delete my project creating a new project but It still the same.  
I want to know if the servers are slow or there is some problem with my pdb structure because it didn’t take this long last time when I used to MDWEB to generate files for my simulations.

Thank you

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**Author:** ![adam.hospital](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/adam.hospital/32/151_2.png) [@adam.hospital](https://ask.bioexcel.eu/u/adam.hospital)\
**Post date:** [March 5, 2021, 4:18pm UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834/2 "2021-03-05T16:18:20Z")

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Dear Nancy,

we continue experiencing an unexpected peak of jobs lately, and the infrastructure working behind the server is being affected by that. Please be patient and contact us again if your jobs are not starting during the next days.

Regards,

-Adam-

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**Author:** ![leilasu](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@leilasu](https://ask.bioexcel.eu/u/leilasu)\
**Post date:** [June 15, 2022, 5:45pm UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834/3 "2022-06-15T17:45:15Z")

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It seemed not working from yesterday. Today is 6/15/22. Thanks!

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**Author:** ![adam.hospital](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/adam.hospital/32/151_2.png) [@adam.hospital](https://ask.bioexcel.eu/u/adam.hospital)\
**Post date:** [June 16, 2022, 8:15am UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834/4 "2022-06-16T08:15:25Z")

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Yes, we are currently experiencing technical problems with the underlying infrastructure. We are working on it. Apologies for the server unavailability.

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**Author:** ![leilasu](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@leilasu](https://ask.bioexcel.eu/u/leilasu)\
**Post date:** [June 16, 2022, 6:33pm UTC](https://ask.bioexcel.eu/t/is-mdweb-working/2834/5 "2022-06-16T18:33:08Z")

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It is working now. Thanks!
