# How to retrieve the parameters from the results？

**URL:** <https://ask.bioexcel.eu/t/how-to-retrieve-the-parameters-from-the-results/5266>\
**Category:** HADDOCK\
**Tags:** support\
**Created:** [September 25, 2024, 3:21am UTC](https://ask.bioexcel.eu/t/how-to-retrieve-the-parameters-from-the-results/5266 "2024-09-25T03:21:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vera](https://avatars.discourse-cdn.com/v4/letter/v/b3f665/32.png) [@Vera](https://ask.bioexcel.eu/u/Vera)\
**Post date:** [September 25, 2024, 3:21am UTC](https://ask.bioexcel.eu/t/how-to-retrieve-the-parameters-from-the-results/5266/1 "2024-09-25T03:21:43Z")

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Hi All,  
I having try to download the parameters of the results form HADDOCK 2.4 workspace, but the parameter file is now missing. The website suggests that I seek support based on the file information, such as jobid . Where could I get help to find the parameters of the previous file?

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [September 25, 2024, 6:56am UTC](https://ask.bioexcel.eu/t/how-to-retrieve-the-parameters-from-the-results/5266/2 "2024-09-25T06:56:36Z")

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Any results older than two weeks are automatically deleted and can no longer be retrieved

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<div class="post-metadata">

**Author:** ![Vera](https://avatars.discourse-cdn.com/v4/letter/v/b3f665/32.png) [@Vera](https://ask.bioexcel.eu/u/Vera)\
**Post date:** [September 25, 2024, 7:24am UTC](https://ask.bioexcel.eu/t/how-to-retrieve-the-parameters-from-the-results/5266/3 "2024-09-25T07:24:38Z")

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Thank you so much.