# Haddock 2.2. Error in the server **URL:** \ **Category:** HADDOCK\ **Created:** [November 18, 2021, 8:55am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340 "2021-11-18T08:55:50Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![mmaestro](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@mmaestro](https://ask.bioexcel.eu/u/mmaestro)\ **Post date:** [November 18, 2021, 8:55am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/1 "2021-11-18T08:55:50Z")
Hello, I have been trying to launch some processes in the Haddock 2.2. server, two days ago everything worked fined but from yesterday I receive this error message: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log." I do not know if this is a problem of my request or with the server. Best regards Moisés ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [November 18, 2021, 4:05pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/2 "2021-11-18T16:05:21Z")
Thanks for your message - we restarted the web server and things should be back to normal. ---
**Author:** ![mmaestro](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@mmaestro](https://ask.bioexcel.eu/u/mmaestro)\ **Post date:** [November 19, 2021, 8:28am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/3 "2021-11-19T08:28:34Z")
Thanks, now it worked. ---
**Author:** ![misaki](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@misaki](https://ask.bioexcel.eu/u/misaki)\ **Post date:** [March 13, 2022, 11:32am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/4 "2022-03-13T11:32:41Z")
Hi, I have the same problem on the Haddock 2.2 server. Could you please help me to solve it? > [@mmaestro](#): > > "Internal Server Error > > The server encountered an internal error or misconfiguration and was unable to complete your request. > > Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. > > More information about this error may be available in the server error log." Best Regards. ---
**Author:** ![honoratorv](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/honoratorv/32/672_2.png) [@honoratorv](https://ask.bioexcel.eu/u/honoratorv)\ **Post date:** [March 13, 2022, 1:03pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/5 "2022-03-13T13:03:19Z")
Thanks for notifying us, should be fixed now, please try again. 🙂 ---
**Author:** ![tcblue](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tcblue/32/654_2.png) [@tcblue](https://ask.bioexcel.eu/u/tcblue)\ **Post date:** [June 20, 2022, 5:07pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/6 "2022-06-20T17:07:52Z")
This i also happening to me on the 2.2 guru server. Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [June 21, 2022, 7:10am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/7 "2022-06-21T07:10:52Z")
Is it still happening on the 2.4 server? If this is the case, then please share with us the PDB file you are uploading so that we can reproduce the problem. Also note that the 2.2 server will be discontinued at some point this year. ---
**Author:** ![tom](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@tom](https://ask.bioexcel.eu/u/tom)\ **Post date:** [June 29, 2022, 5:01pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/8 "2022-06-29T17:01:40Z")
I am getting the same error on the 2.2 Easy server. Could you restart the server? ---
**Author:** ![tom](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@tom](https://ask.bioexcel.eu/u/tom)\ **Post date:** [June 29, 2022, 5:55pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/9 "2022-06-29T17:55:43Z")
I also get the following error when submitting to the 2.4 webserver: " # Something went wrong… ..this should not have happened. We apologize for the inconvenience and would appreciate if you help us improve our services by reporting this error to [software.csb@gmail.com](mailto:software.csb@gmail.com). Thank You for Your help! The CSB Team " ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [June 29, 2022, 6:10pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/10 "2022-06-29T18:10:42Z")
The two servers operate fully independently from each other. What are you submitting? ---
**Author:** ![Marija](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/marija/32/278_2.png) [@Marija](https://ask.bioexcel.eu/u/Marija)\ **Post date:** [August 22, 2022, 7:33am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/11 "2022-08-22T07:33:30Z")
Dear all, I wanted to submit a job on to HADDOCK2.2 Multi-body interface bu I am getting the Internal Server Error. Is it still possible to submit jobs to HADDOCK2.2. server and if yes, could you please take a look why the Internal Server Error occurs? Thank you very much for your time, Marija ---
**Author:** ![honoratorv](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/honoratorv/32/672_2.png) [@honoratorv](https://ask.bioexcel.eu/u/honoratorv)\ **Post date:** [August 22, 2022, 8:14am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/12 "2022-08-22T08:14:34Z")
I’ve restarted the server, the submissions should be working now - could you please try again? Also we’d suggest you start using the newest version of the server - [https://bianca.science.uu.nl/haddock2.4](https://bianca.science.uu.nl/haddock2.4) ---
**Author:** ![Marija](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/marija/32/278_2.png) [@Marija](https://ask.bioexcel.eu/u/Marija)\ **Post date:** [August 22, 2022, 8:21am UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/13 "2022-08-22T08:21:58Z")
Thank you sooo much! HD2.2 works now. Yes, I will switch to HD2.4 as soon as possible Best regards, Marija ---
**Author:** ![marianvincenzi](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@marianvincenzi](https://ask.bioexcel.eu/u/marianvincenzi)\ **Post date:** [June 15, 2023, 2:48pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/14 "2023-06-15T14:48:33Z")
Hello, I have been trying to launch some processes in the Haddock 2.2. server, from yesterday I receive this error message: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log." I do not know if this is a problem of my request or with the server. Best regards Marian ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [June 15, 2023, 7:25pm UTC](https://ask.bioexcel.eu/t/haddock-2-2-error-in-the-server/3340/15 "2023-06-15T19:25:05Z")
Could be indeed a server issue - will check But we strongly advise to switch to the 2.4 server