# Error on Haddock server

**URL:** <https://ask.bioexcel.eu/t/error-on-haddock-server/202>\
**Category:** HADDOCK\
**Created:** [September 16, 2016, 5:29pm UTC](https://ask.bioexcel.eu/t/error-on-haddock-server/202 "2016-09-16T17:29:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mauriciomr](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@mauriciomr](https://ask.bioexcel.eu/u/mauriciomr)\
**Post date:** [September 16, 2016, 5:29pm UTC](https://ask.bioexcel.eu/t/error-on-haddock-server/202/1 "2016-09-16T17:29:20Z")

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I’ve send a job yesterday. Today, I opened a window to monitor the progress of my job. It seems the job was ok until the error at the end of the file:

## … Structure 29: running Structure 30: running Structure 151: running Structure 152: running

* * *

## Structure 29: running Structure 30: running

* * *

* * *

```
creating file.list in /home/enmr/services-enmr/HADDOCK/server/run/userrun000982/run1/structures/it1
creating file.nam in /home/enmr/services-enmr/HADDOCK/server/run/userrun000982/run1/structures/it1
creating file.cns in /home/enmr/services-enmr/HADDOCK/server/run/userrun000982/run1/structures/it1

```

starting analysis scripts for /home/enmr/services-enmr/HADDOCK/server/run/userrun000982/run1/structures/it1  
calculating average structure and rmsds  
queue command:  
/home/enmr/software/bin/ssub haddock complex\_run1\_get\_average.job  
waiting for the average structure…  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

Queue command failed, retrying in 15 seconds  
QUEUE\_DOWN  
Connection timed out  
qsub: cannot connect to server master.cm.cluster (errno=110) Connection timed out

Queue command failed, retrying in 30 seconds  
QUEUE\_DOWN  
Connection timed out  
qsub: cannot connect to server master.cm.cluster (errno=110) Connection timed out

Queue command failed, retrying in 60 seconds  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

Queue command failed, retrying in 120 seconds  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

Queue command failed, retrying in 240 seconds  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

Queue command failed, retrying in 480 seconds  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

Queue command failed, retrying in 960 seconds  
QUEUE\_DOWN  
pbs\_iff: cannot read reply from pbs\_server  
No Permission.  
qsub: cannot connect to server master.cm.cluster (errno=15007) Unauthorized Request

## Queue command failed, retrying in 1920 seconds Exception in thread Thread-204: Traceback (most recent call last): File “/usr/local/lib/python2.5/threading.py”, line 486, in \_\_bootstrap\_inner self.run() File “/usr/local/lib/python2.5/threading.py”, line 446, in run self.\_\_target(\*self.\_\_args, \*\*self.\_\_kwargs) File “/home/enmr/software/haddock2.1-grid/Haddock/Main/QueueThread.py”, line 16, in runqueuecommand if failures == 8: raise HaddockError(“Your queue command is not working”) HaddockError: Your queue command is not working

Should I wait for my structure anyway or there are something wrong with my job? I didn’t receive any message saying the job failed.

More about the output here: [http://milou.science.uu.nl/enmr/serviceresults/HADDOCK/3958484546/cxcr2-il8/haddock.out](http://milou.science.uu.nl/enmr/serviceresults/HADDOCK/3958484546/cxcr2-il8/haddock.out)

Thanks in advance,  
Mauricio Menegatti Rigo

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<div class="post-metadata">

**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [September 17, 2016, 6:54am UTC](https://ask.bioexcel.eu/t/error-on-haddock-server/202/2 "2016-09-17T06:54:24Z")

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Hi Mauricio

Your run should now be proceeding. We have some server issues.  
Cheers  
Alexandre

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<div class="post-metadata">

**Author:** ![mauriciomr](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@mauriciomr](https://ask.bioexcel.eu/u/mauriciomr)\
**Post date:** [September 21, 2016, 11:46am UTC](https://ask.bioexcel.eu/t/error-on-haddock-server/202/3 "2016-09-21T11:46:58Z")

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Thank you very much, Alexandre.

Best Regards,  
Mauricio