# DisVis submission problem

**URL:** <https://ask.bioexcel.eu/t/disvis-submission-problem/3151>\
**Category:** DISVIS\
**Created:** [July 6, 2021, 3:18pm UTC](https://ask.bioexcel.eu/t/disvis-submission-problem/3151 "2021-07-06T15:18:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bogac](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@bogac](https://ask.bioexcel.eu/u/bogac)\
**Post date:** [July 6, 2021, 3:18pm UTC](https://ask.bioexcel.eu/t/disvis-submission-problem/3151/1 "2021-07-06T15:18:08Z")

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Hello everyone,

I have been using DisVis for a while, but recently after I submit a job, basically it returns to the submission page without even saying anything. Normally, after submission, it would say if submission was successful and the results will be displayed here. Now, basically nothing happens, it just returns me to the submission page. Anyone else is also having this same problem?

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**Author:** ![andreagraziadei](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@andreagraziadei](https://ask.bioexcel.eu/u/andreagraziadei)\
**Post date:** [August 27, 2021, 9:23am UTC](https://ask.bioexcel.eu/t/disvis-submission-problem/3151/2 "2021-08-27T09:23:28Z")

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Hello - I am currenlty experiencing the same problem with Firefox and chrome on Linux…

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [September 15, 2021, 12:00pm UTC](https://ask.bioexcel.eu/t/disvis-submission-problem/3151/3 "2021-09-15T12:00:36Z")

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Just tested a submission and all went fine. Do you still have the issue? Did you first login into the portal before submitting?
