# DisVis Server Down? July 2025

**URL:** <https://ask.bioexcel.eu/t/disvis-server-down-july-2025/5797>\
**Category:** DISVIS\
**Created:** [July 11, 2025, 1:35am UTC](https://ask.bioexcel.eu/t/disvis-server-down-july-2025/5797 "2025-07-11T01:35:55Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![tarren.loughran](https://avatars.discourse-cdn.com/v4/letter/t/e47774/32.png) [@tarren.loughran](https://ask.bioexcel.eu/u/tarren.loughran)\
**Post date:** [July 11, 2025, 1:35am UTC](https://ask.bioexcel.eu/t/disvis-server-down-july-2025/5797/1 "2025-07-11T01:35:55Z")

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Hi there,

When I enter in the required information for a DisVis run and press submit, the webpage pauses for a second before resetting the page and requiring me to re-enter the fixed/scanning chain files and the restraints file. No error message or anything, only the tag that I gave the run remains. Is this an issue on my end or yours?

Thanks,  
Tarren