# Change account email

**URL:** <https://ask.bioexcel.eu/t/change-account-email/6246>\
**Category:** HADDOCK\
**Created:** [September 5, 2026, 1:14pm UTC](https://ask.bioexcel.eu/t/change-account-email/6246 "2026-09-05T13:14:50Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![audreybelinda](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@audreybelinda](https://ask.bioexcel.eu/u/audreybelinda)\
**Post date:** [September 5, 2026, 1:14pm UTC](https://ask.bioexcel.eu/t/change-account-email/6246/1 "2026-09-05T13:14:50Z")

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Hello HADDOCK Support Team,

I already have a HADDOCK account, and I would like to change the email address associated with my account.

Could you please help me update the email address associated with my HADDOCK account?

Thank you for your assistance.

Best regards,  
Audrey

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**Author:** ![VGPReys](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/vgpreys/32/960_2.png) [@VGPReys](https://ask.bioexcel.eu/u/VGPReys)\
**Post date:** [September 6, 2026, 6:14am UTC](https://ask.bioexcel.eu/t/change-account-email/6246/2 "2026-09-06T06:14:06Z")

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Dear Audrey Belinda,  
The possibility for you to modify account related fields, with the exception of your password, is yet not available.  
For now, I would suggest you to re-create an account with your new email.  
If maintaining your current account is of major importance, we could eventually do it manually.  
Best regards,  
Victor

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**Author:** ![audreybelinda](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@audreybelinda](https://ask.bioexcel.eu/u/audreybelinda)\
**Post date:** [September 6, 2026, 11:44am UTC](https://ask.bioexcel.eu/t/change-account-email/6246/3 "2026-09-06T11:44:29Z")

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Dear Victor

I already tried to create new account, but still can’t and I don’t know why. Can you give a solution with my problem? Thank you

Best regards,

Audrey

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**Author:** ![VGPReys](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/vgpreys/32/960_2.png) [@VGPReys](https://ask.bioexcel.eu/u/VGPReys)\
**Post date:** [September 7, 2026, 5:57am UTC](https://ask.bioexcel.eu/t/change-account-email/6246/4 "2026-09-07T05:57:37Z")

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Could you share with me your current and new email address ?  
Please send it by email, so it is not accessible to everyone on internet.

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**Author:** ![audreybelinda](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@audreybelinda](https://ask.bioexcel.eu/u/audreybelinda)\
**Post date:** [September 8, 2026, 12:23pm UTC](https://ask.bioexcel.eu/t/change-account-email/6246/7 "2026-09-08T12:23:01Z")

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Hi.. I already sent you an email about my account. So, whats next?