# Archive file of all the outputs (.tgz) doesn't exist

**URL:** <https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906>\
**Category:** PRODIGY\
**Created:** [May 5, 2021, 12:03pm UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906 "2021-05-05T12:03:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tomasmartak](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tomasmartak/32/433_2.png) [@tomasmartak](https://ask.bioexcel.eu/u/tomasmartak)\
**Post date:** [May 5, 2021, 12:03pm UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906/1 "2021-05-05T12:03:16Z")

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Hi,

I’ve been submitting a number of models to PRODIGY and I noticed that for every single one of them, attempting to download the archive file of all outputs led me to a page stating:

```
 "The page you are looking for does not exist (anymore)...

```

… please check the URL and contact us if you are confident this page should exist."

Am I the only one with this problem, and am I doing something wrong?

Best regards,  
Tomas

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**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\
**Post date:** [May 5, 2021, 12:33pm UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906/2 "2021-05-05T12:33:05Z")

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Hi Tomas

It looks indeed like there is an issue with the tar archive.  
We will look into it.  
Thanks for pointing it out!

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<div class="post-metadata">

**Author:** ![tomasmartak](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tomasmartak/32/433_2.png) [@tomasmartak](https://ask.bioexcel.eu/u/tomasmartak)\
**Post date:** [May 5, 2021, 12:52pm UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906/3 "2021-05-05T12:52:58Z")

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No worries at all, thank you very much

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**Author:** ![bjimenez](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/bjimenez/32/195_2.png) [@bjimenez](https://ask.bioexcel.eu/u/bjimenez)\
**Post date:** [May 6, 2021, 6:07am UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906/4 "2021-05-06T06:07:31Z")

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Hi Tomas,

Sorry for the inconvenience. We have fixed the issue, but you will need to rerun the jobs with missing results again.

Best regards,  
Brian

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**Author:** ![tomasmartak](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/tomasmartak/32/433_2.png) [@tomasmartak](https://ask.bioexcel.eu/u/tomasmartak)\
**Post date:** [May 6, 2021, 9:27am UTC](https://ask.bioexcel.eu/t/archive-file-of-all-the-outputs-tgz-doesnt-exist/2906/5 "2021-05-06T09:27:42Z")

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Hi Brian,  
No problem at all, thank you very much for the fix.