# Account not activated — urgent request due to limited project timeline **URL:** \ **Category:** HADDOCK\ **Created:** [August 29, 2026, 5:24pm UTC](https://ask.bioexcel.eu/t/account-not-activated-urgent-request-due-to-limited-project-timeline/6241 "2026-08-29T17:24:53Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![ChoiSeoyeon](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@ChoiSeoyeon](https://ask.bioexcel.eu/u/ChoiSeoyeon)\ **Post date:** [August 29, 2026, 5:24pm UTC](https://ask.bioexcel.eu/t/account-not-activated-urgent-request-due-to-limited-project-timeline/6241/1 "2026-08-29T17:24:53Z")
Hello, I registered for the HADDOCK2.4 web server with the email address **[2xx4x217@inha.edu](mailto:2xx4x217@naver.com)**, but my account still shows the “not activated yet” banner and I am unable to access the service. I am an undergraduate researcher at the Department of Biological Engineering, Inha University (HJKim Lab), currently working on an in silico antibody–antigen docking study (scFv vs. antigen ECD) as part of a CAR-T construct design project. Unfortunately, I am working under a fairly tight research timeline, so I would really appreciate it if my account could be reviewed and activated as soon as possible. Could someone from the team please check the status of this account? Registered email: [2xx4x217@inha.edu](mailto:2xx4x217@naver.com) Thank you very much for your time and for maintaining this service — I understand the team handles activation manually, and I appreciate any help speeding this along given my time constraints. Best regards, Seoyeon ---
**Author:** ![amjjbonvin](https://dub1.discourse-cdn.com/flex013/user_avatar/ask.bioexcel.eu/amjjbonvin/32/23_2.png) [@amjjbonvin](https://ask.bioexcel.eu/u/amjjbonvin)\ **Post date:** [August 29, 2026, 7:40pm UTC](https://ask.bioexcel.eu/t/account-not-activated-urgent-request-due-to-limited-project-timeline/6241/2 "2026-08-29T19:40:22Z")
Did you validate your email? Check your spam folder if not